|
Why People Love Our
Insurance Software
We get feedback every day from clients who love our insurance software.
Their ease-of-use, adaptability and powerful features make our Acord forms,
proposals and agency management systems the best selling insurance software for
a reason.
If you haven't ordered your Acord
forms, proposal, or agency management software yet, browse our testimonials below, and see just how easy and powerful your insurance
agency can be!
_________________________________________________________________________________________
I was shopping
online for an affordable agency mgt. system and found this
company. I was very skeptical at first because the pricing and
annual maintenance seemed to good to be true. I was paying AMS
prices for 15 years and after all that time I was never able to
learn the difficult AMS Prime system to utilize it to any good
use. Agency Pro right from the get go was very easy to navigate.
We are a medium sized commercial office and the system does
everything I need it to do and more. I'm only using about 65% of
the features and its more than enough for me. The customer
service is second to none. I always get a prompt call back with
the right info to get me going again on the first try. They can
even log onto my system and do the driving to get something
resolved more quickly. I highly recommend this mgt system.
Sano Brokerage Co Inc
Dominic Lombardozzi
516 228 0211
I've had Agency
Pro for 3 years now and couldn't be happier. It does exactly
what I need and extremely user friendly which is a good thing.
It seems everything was designed with the user in mind. Agency
Pro is flexible so you can take it to any level you want. I'm a
small agency so I don't need all the complicated reports.
Perfect for me. If I ever do have trouble I just pick up the
phone and call Marla in tech support. If she doesn't answer she
calls back more promptly than any of my underwriters do. She is
perfect for her job. Seems it comes as easy as breathing so I'm
glad she's on my side. Great product and great support. What
more could you want.
Pittsburg Insurance Agency
Vee Couch
903-856-6565
Great product!!
Scott Grunsted has been a life saver. Recommend this product to
any agency that wants to be automated.
O'Neill Insurance Agency
Steve O'Neill
847-991-0780
I've been a very
satisfied customer of Agency Software Inc, Agency Pro and Easy
Apps Professional for close to 10 years. Previously I was an AMS
customer and have found Easy Apps much easier, more user
friendly, with great tech support when needed. The best
compliment I can give is last week, I had a technical problem,
called and as prompted, left a help message. My call was
returned twice by the owner, thank you again. I think any time
the owner is that personally involved in tech support speaks for
the validity and quality of the company. My one question is why
Easy Apps is not more common to agencies here on the east coast?
From my experience, you all put AMS & Applied to shame. If you
ever hold a demo please let me know. I think I'm only aware of
50% of your programs capabilities and would love to learn more.
I've been in the P&C business over thirty years now and I can't
recommend your products highly enough.
The Brooks
Agency
Charles Brooks
410 771 4499
Where do I begin!
I initially called to speak to William and he was unavailable
and left him a message. I have been working with him recently
for the installation of Easy Apps and he has been wonderful and
patient to work with so I got myself attached to him! Marla
called me back within a few minutes after I left the message to
William. She wanted to know if there was something she could
help me with so I proceeded to explain my situation of not being
able to print my certificates. So she did explored some options
in my system to see if she could help within her knowledge
realm. She then patched me to Frank who has more experience in
this so he began to search and discover the problem with my
cable, driver, etc. I was so impressed with his assistance and
determination to get the printer working. It speaks volumes when
you are treated like your situation matters. I am very grateful
for their help. Thank you guys!
Maningo Group
Insurance
Terri Schweisthal
303-794-8842
Just got off the
phone with Agency Management's tech team. I was having problems
accessing Agency Pro on my Computer and together we found that
the problem did stem from my Symantec Antivirus product. With
exceptional patience and logical explanation a tech not only was
able to solve my problem, but made suggestions that made sense
in MY world as to ways to make my system work better. I had
actually gotten so fed up with computer problems relative to
accessing Agency Pro that I was not using the data base; or
going to other computers on another floor of my building when I
needed access. Unfortunately I've found in the past that the
better computer techs seem to have problems communicating in
language that the rest of the world can understand. Not so with
Frank who was personable, friendly, AND extremely knowledgeable.
Many Thanks, !
J. Michael &
Assoc. Ins. Inc.
J. Michael Lane
330-287-1312
I have used the
Easy Apps program for 10 years. I just added to my server so all
the agents can use the program. I especially want to thank the
technical service team (Frank) for his GREAT support when we
have encountered problems. He has been a great help to our
agency!!!!!!
Ostrowski &
Associates, Inc.
John Ostrowski
651-702-0163
I have used
Easyapps Professional for 4 years and have always been
thoroughly satisfied with the program and customer service .
However today I have to compliment Frank for helping me solve my
EasyApps problem . His assistance, patience and knowledge of the
computer system was amazing ! Further after my problem was
solved I asked that "simple question " or what we call "just one
more thing" . He welcomed my question and further explained the
additional benefits derived from the EasyApps Professional
program that I did not understand nor consider . Again Thanks
Frank for all your help !
The
Pizzichillo Agency
Louis R Pizzichillo
516-752-1730
EasyApps
Professional is our third Agency Management System in our almost
30 yrs. in business. It is by far, the most user friendly of all
three. There was little or no learning curve for any of our
producers and CSRs. Paul Hamari guided me through the purchase
and initial set up. He is very professional and informative. He
stayed with me until I could get the rest of my Staff up and
running. Tech support is extremely knowledgeable and willing to
help you use your program to best benefit your business. I have
recommended the EasyApps Pro Software and Agency Software to many
medium-sized agency owners like myself and their techs. This is
a god product and it has made my Agency more productive at very
little cost. I cannot ask for more. Thank you to all the Staff
who have assisted me. You are the best!
Fredericks
Insurance Agency, Inc.
Diane Fredericks
508-428-8999
As a new subscriber to your
software services, I would like to share some complimentary
remarks about your staff. I appreciate the patience they have
shown with me and the guidance they have offered in getting my
system up and running. For as long as I took to decide to
purchase the software, your sales staff was never pushing me;
but, always reaffirming their interest in wanting to earn my
business. I respected this approach and felt he was always
genuine. After purchasing the software, I have had the pleasure
of working with tech support. While I don't think I had them
tied up in too many knots, they are always very pleasant,
patient, and 'right on the mark'. I appreciate the relationship
with them and the support they have promptly provided. Without
saying much more, I hope you will recognize them and thank them
for being 'partners' to my business.
R.H. Cooper &
Company, LLC
614-761-8808
Tech support was outstanding. He was
extremely patient and knowledgeable. The quality of service that
he has provided for us is defiantly one of a kind. Thank you
techs for making my problem yours and helping me with the
issue.. Merry Christmas!
Mertens
Insurance Agency
530-265-0621
Tech Support Reps, Thank you for the instruction. My tech
person will be coming around 9:30 AM tomorrow. We will call you
if we have any questions. But, most importantly, I want to
thank you for calling me today to see if we are ready to
transfer the Program to my new machine. Not only that, you also
ask me if you should call back within half an hour to be sure
that we are ready for data transfer. I was so impressed that
Tech person who works at EasyApps are so dedicated to assist
members. Because of this experience, I will never move to any
other insurance software company ... EasyApps is it for me.
Many, many thanks from very satisfied customer
TIG
Insurance Agency
718-432-9511
Tech Support helped me install in my home PC tonight.
Wow. He worked overtime to install the program; very nice, very
professional, and an absolute jewel. You are lucky to have a
person of this caliber working for your company. He went above
and beyond!!
Betsy W. Glasure
941-351-4627
I would like to take this opportunity to thank
tech support for all of their help, time & patience. We are
replacing all of our computer systems here at the agency and
have had alot of questions. He has been very knowledgeable and
helpful through all of this. He has been able to solve any and
all of our problems in a very timely matter. Once again thanks
for all of your help.
Lisa Gilchrist
The Oaks Insurance Agency
814-336-1184
We were having problems networking the
application to our local network. We contacted a couple tech
support reps.
They were very friendly and extremely helpful. They solved our
problem and everything is working fine. Thank you for your great
tech support. Keep up the great work!!!
Jerry Kay's Insurance Inc
502-459-0833
We recently installed EasyApps Acord program and
needed help configuring our network, tech support was exceptionally
helpful and solved our problems for us in just a few minutes
time. Tech support is exceptional. Thank you for responding so
promptly to my request for help.
Danny Merrill Insurance Agency
(928) 865-4193
Mark, ... I would like to thank you first of all
for all your help... Greg has been absolutely patient and a
wonderful resource for us. Kudos to him in tech support...
Cheryl Bailey
Bush & Roe Financial
Agency Pro software is one of the most
comprehensible programs I have used. The accounting can be done
by anyone not just accountants. The support is also one of the
best, quick reliable service.
~Laurie
Jackson Insurance Company
(805) 583-8409
I
wanted to take a few moments to tell you how much we appreciate
your support techs. When I first started working here, I had never used
Agency Pro. I read the manual and used the tutorial CD but it
was tech support who really helped me understand the software. Her
knowledge of the software is beyond compare. I have never had a
problem that she could not fix and she does not take hours to do
it nor does she put me on hold for long periods of time to do
it. When I hear other people complaining about how long it takes
them to get through to customer service or technical support for
other brands of software it reminds me of how nice it is to have
good tech support. I can always get through to her and if I have to leave a
message, she always calls me back the same day, and most often
in less than 1 hour. We also appreciate the fact that
every time we call we know we will be able to talk to the same
person. I cannot say enough good things about the support
department and their
professionalism.
~Stacey Bayles
C.J. Abbate Insurance Services
(530) 528-8099
9-26-2005 On today's date at
approximately 4:00pm I phoned support with an urgent
tech problem RE: our install of EasyApps Pro last week. We were
desperate to get out several Certs. of Ins. and my software
wasn't fully integrated to begin working within the system.
A tech hung in there with us for over an hour to completion.
Finally, he said to me: "Everyone left the building an hour ago
- I'm the only one here"! He was patient beyond my words to
express here. With sincere appreciation - Rita
~ Rita Cornelius
Baldinger Insurance Services
(310) 456-3232
Easy
Apps Professional
"This Acord
form software is excellent, and an outstanding value. The
technical support is always available, and I highly recommend
this product. I particularly want to thank tech
support for their help in moving my files to a new computer.
Fast and easy!"
~ Russ Crook
Crook financial Services
(732) 530-7255
"The new color feature on the APRO
system is dynamite. It gives the program a fresh look and with
the ability to change colors I can keep it interesting for my
employees.
~ Rudy Howard
R.V. Howard & Assoc.
(772) 343-9878
"I would like to compliment
the support department for their outstanding customer service skills.
They went above and
beyond in assisting me with the installation of our upgrade
software. In today's world, good customer service is so rare, it
was refreshing to encounter such concerned techs who meet the
customer's need's. Thank you!!"
~ Teresa
Rogers
Pickard
Insurance Agency
Arlington, TX
"I
was very surprised by the speed and knowledge in which tech
support reps
helped us, reinstall our EASYAPPS program and helped us to install
it in a new computer, also was very pleased with his suggestion
to up grade our program to EasyApps Pro, we are an agency that needs
our programs to work with the most up to date forms and ease, we
would recommend to any agency to purchase easy apps programs due
to the ease of use and friendly techs who takes the
time with agents having a lack of knowledge. Thank you for being
available."
~ Richard Houghtalin,
Pres. Five Brothers
Insurance
Agencies. Tampa FL
(813) 835-0004
"Our
office has been "automated" for 20 yrs (Redshaw) and it was
time to come into the 21st century. We comparison shopped
Agency Software, Applied, Ebix and SimsiParner and we decided
on Agency Software. Not once have we regretting our purchase.
The tutorial disk was easy to follow, tech support is prompt
and helpful, and the system itself is easy to use. I will
recommend Agency Software to everyone."
~
Patty, Reilly Insurance
"Coolest program our agency
has purchased for day to day operations"
~
Tim Bennett (620) 456-2247
"You must be commended on the the reliability of your
service. We have always found that if a tech support employee
is not immediately available to take the customers' telephone
calls, a return call is usually forthcoming within 10-minutes
or less. Bravo in an era when a customer is lucky to receive a
return call within 24-hours."
~ Pat Fox, Collins & Rockwell
Insurance
"I have found Agency Software, Inc. to be very responsive
with any technical needs or issues that arise. I have also
made a number of recommendations to Agency Software as to
how to improve its system, several of which have been implemented
in various upgrades. In Summary, 2 1/2 years after implementing
AgencyPro for Windows in my agency, I remain a very happy
customer.
~ Gordon L. Lyons, CPCU,
ARM, AAI
Lyons Insurance Group, (440)979-0000
"The Audio/Video Tutorial was GREAT! I don't know whether
to keep this software a secret or tell my "buds"
and swear them to secrecy."
~ JS, Schott Insurance
(816) 741-5114
"I personally would like to thank you for all the help
you have given me and the support we receive when calling
for assistance. The entire staff at Agency Software, Inc.
has been courteous and helpful whenever anyone from our office
calls for help."
~ Marie Lord,
White River Insurance Agency, Inc,
(870) 269-4357
"It's a Godsend!"
~ Phil Evans, Rockford,
Wa
"Your standalone products have been important to me
as a new venture agency. I use Microsoft Outlook and Quickbooks
as the backbone of the agency. The ability to interact with
these products is important. Thanks for your help."
~ Tomca & Associates
(360) 414-8180
"Technical Support is excellent. I believe your step
into cyberspace is a good one. I'm looking forward to this
new way of communication and distribution. Thanks for your
product and support."
~ The Bauman Agency (330) 925-2067
"We have worked extensively with technical
support and I must say they have been wonderful. Always
very patient and supportive. Never makes us feel "stupid"
and always finds and solves the problem."
~ Clara Baccarella,
Baccarella Insurance Services, Inc
(877) 587-4999
"You have the best tech support in the industry!"
~ Ken Myles, Cape Girardeau,
MO
"Your tech support has been extremely helpful. Keep
up the good work!"
~ Nampa Specialty Auto
Ins
(208) 468-0000
"Agency Software is the kind of company I can definitely
work with. I would highly recommend AgencyPro Software to
anyone who wants dependable software backed by a knowledgeable
and friendly customer service staff"
~ Dennis Raimo,
Raimo and Associates, Inc
(773) 779-7788
"Your software would be worth it at triple the price!"
~ Darrell Haynes, Mansfield,
TX
"The Agency Pro software is very easy to learn and the
support is tremendous. The have been very helpful when we
have a problem and help us in terms that we can understand
or transfer it and fix the problem I highly recommend this
program. The bookkeeping is very user friendly and very easy
to find a problem or mistake."
~ Ann Lane,
Raine Insurance Agency
(512) 278-5692
"We love EasyApps. It has truly simplified our workload!"
~ Pat Fox, West Hartford,
CT
"I have rarely had to call for tech support. The few
times I have called I've received excellent support. That
means a great deal. Time is money and no one likes to waste
time on "HOLD" or for someone to return a call.
I am very satisfied with this software. It's very user friendly."
~ Frias Insurance Agency
(210) 658-0505
"We have not used the services of the tech rep many
times, only on a very few occasions. When we did solicit his
expertise, he was very helpful in correcting the problem."
~ Norman H. Cathell, Jr., Inc.
(410) 213-2241
"Thanks for the new forms. Memo and Invoice are very
useful."
~ McCall Insurance Agency
(361) 758-7971
"(SCOTT) said I would always be glad I purchased EasyApps.
He was one of the few telemarketers that ever told me the
whole truth."
~ John Knight, CPU,
Bountiful, UT
"I have always gotten great support from your people,
no matter what my problem was. Your program is the only one
that I use for Acord apps and all commercial business. Keep
up the great work. It is appreciated."
~ Steve Rogers Insurance
Agency
(503) 256-3441
"Love the program!"
~ Baron Insurance Group
(717) 665-2985
"Saves me 40 hours a month!"
~ Justin Pitsch, Avondale,
AZ
"We had made several inquiries to other Management Programs
whose cost far exceeded Agency Pro. The Agency Pro System
is well worth the reasonable cost"
~ Francine Demato
"I've never had a need to contact tech support which
I guess is a testament to their programming!"
~ Clarke Insurance Agency
(714) 751-4610
"One of the features I personally love about Apro is
the ease of issuing binders, certificates, and from the accounting
side invoices. Dennis loves the application feature as well
as the survey tab. Although I was not consulted before the
decision was made to go with Apro I am quite happy with the
end result. I still have lots to learn but as a daily user
I feel Apro is a good management system and very user friendly."
~ Toni, Kaun Insurance
(262) 786-9780
|
